A US-based dental management company offers business support and administrative services to nearly 1000 branded dental practices across the country. Their services support the clinics in providing dental care, urgent care, and medical aesthetics. Their management services include clinic administration, practice management, and technical support to enable clinics to serve patients effectively. They help the dental care facilities to build and strengthen their infrastructure, expertise, and competencies to improve patient care and drive growth.

The migration took over two years with complex issues to address. Newscape was appointed midway to the project when the scale of testing required far exceeded the company’s internal capacity. Newscape deployed a team of 5 experts, which the company soon ramped up to 12 for functional testing. The test lead and the business analyst from Newscape were experts in the dental health domain, while the rest of the team brought extensive experience and expertise in the healthcare domain.

The team started with CI /CD automation and improved the release management process to increase the frequency and stability of releases. They then automated a critical subset of smoke test cases covering about 5% of the functionality. Throughout the migration, the team performed manual regression testing and automated all the smoke test cases, eventually covering 20% of the functionality with test automation.

Newscape also did performance testing on ten most business-critical scenarios. The performance testing team created scripts to monitor the CPU and memory for any indication of performance degradation. They also set up a separate server and used JMeter for performance testing, flood.io for network load simulation from multiple regions, and Dynatrace for application monitoring.