How Artificial Intelligence and smart RPA is changing the provider’s back office

Key Takeaways:

  • The impact of RPA on administrative work
  • How an enterprise-level view will help you maximize your bot ROI
  • The importance of business value in RPA projects
  • RPA metrics
  • How to improve the success rate of an RPA project


August 5 2021



00:00 AM/PM

Webinar Abstract

The primary goal of every healthcare provider is to deliver the best clinical outcome for their patients. But most often, the patient doesn’t remember the quality of care or but the experience they had with the provider’s office.

Administrative tasks in a provider’s office consist of tedious paperwork. But adding AI and automation to the equation can help them improve the overall patient journey. They can improve the quality and efficiency of their processes, enhance the accuracy of care estimates, reduce claim rejections, and enable faster payments and reconciliation. But if you approach automation in a piecemeal way, it will lack the capacity to impact your efficiency on an organizational level.

In this webinar, we take a thorough look at how leveraging Artificial Intelligence and Smart RPA can infuse intelligence into the providers’ systems to enhance organizational efficiency and accuracy. Join us to learn how to measure the impact of RPA on administrative work, how to measure the success rate of an RPA project, and how an enterprise-level view can help you maximize your bot ROI.

Know your Speaker


Anirban Majumder

Anirban has 25+ years of experience with leading consulting and technology organizations. He has a unique blend of healthcare and technology expertise that has helped him lead multiple global and national business units spanning consulting, technology, and operations with leading national and regional plans and hospitals.
Anirban has successfully advised and guided senior and C-level leadership at payers, providers, and HealthTech companies on various technology-driven business and process transformation engagements. Currently, Anirban’s area of focus includes innovation-driven emerging technologies and how they enable consumer-centricity.